Reference

Terms and Conditions That Cover Your Account

Every action on jdkpoker — opening an account, depositing via DANA, OVO, or GoPay, browsing the lobby, requesting a withdrawal — operates under these terms.

DANA, OVO, GoPay coveredAccount access rulesWithdrawal conditionsEligibility by local lawContact path included

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HOW WE HANDLE POLICY

Our Approach to Account Security and Data

These terms are not just a legal document — they describe the real operating rules behind your account. Here is how we handle four key areas that affect you directly: data, cookies, account security, and how to request a change to your information.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable local law after closure. You may request a data summary via the support email at any time.

Cookies and Tracking We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No advertising trackers from third-party ad networks are placed without your acknowledgement in the cookie notice.

Account Security Your account is protected by a password you set and an OTP sent to your registered mobile number on each login. Never share your OTP with anyone — our team will never ask for it.

Requesting Changes To update your registered name, mobile number, or linked e-wallet — DANA, OVO, or GoPay — contact support with your account ID and a valid identity document for verification before any change is applied.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you believe your account has been affected by a rule you did not understand, contact us directly. Our support team handles terms-related queries including payment disputes, account access questions, and withdrawal holds. Explain the specific clause or transaction in question so we can respond accurately. Players in Bandung and across Indonesia can reach us through any of the channels below.

What These Terms Actually Cover

jdkpoker Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern the relationship between you and jdkpoker from the moment you create an account. They apply to every feature inside the lobby — live casino tables, slot rooms, and sportsbook markets — as well as every payment transaction you make through your chosen e-wallet.

1
When you connect a DANA, OVO, or GoPay account to your wallet, the transaction rules in Section 4 apply directly. Withdrawal requests are processed after identity verification is complete; we check that your registered payment method matches the account holder name before any transfer is released.
2
Account sharing is not permitted. Each account is for one person only, and any attempt to operate multiple accounts from the same device or network may result in access suspension pending review. We may update these terms when required by changes to local law or platform
3
operations. When we do, we post the revised version here and note the change date at the top of this page. Continued use of your account after a revision means you accept the updated terms. If any clause is unclear, reach our support team before proceeding
4
— not after.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often from people reading through the terms. If your question is not covered here, open a live chat session or send us an email with your account ID and the specific section you want clarified.

Yes. Every payment method connected to your account — DANA, OVO, or GoPay — operates under the payment rules in these terms. The method you register must match your verified account name.

Depending on the breach, we may suspend access for review, restrict withdrawals pending investigation, or close the account permanently. We contact you first unless the breach involves fraud.

You may request account closure and data deletion through support. We retain certain records for the period required by local law before completing full removal, and will confirm this timeline in writing.

We post the revision date at the top of this page whenever the terms change. If the update materially affects your account rights, we also send a notification to your registered email address.

Access to the platform and the specific rules that apply depend on local law and your eligible region. Where local law restricts certain features, those restrictions are noted in the relevant section of these terms.

Contact our support team by email with your account ID, the rule reference, and the specific action you are disputing. We review each case individually and respond with a written explanation.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Cover Your Account

Our Approach to Account Security and Data

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to every payment method, including DANA, OVO, and GoPay?

02 What happens if I break one of the account rules?

03 Can I ask jdkpoker to delete my account data?

04 How will I know if these terms are updated?

05 Are these terms the same for all regions in Indonesia?

06 What do I do if I disagree with how a rule was applied to my account?

Terms & Conditions

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